At The Check

Verified Once With Run4win Casino, Then Paid Without The Wait

Licences require every player to be checked, and our team reviews your papers within 52 hours.

Curaçao licensed since 2006Gaming Control Board license OGL/2006/3687/838 held by Run4win Casino N.V. (300460), audited by eCOGRA and BMM Testlabs

Clear Answers

Everything The Check Asks Of You

Most players fear a long, unclear process — these six lines remove that worry.

Who checks

Run4win Casino N.V.

Licence held

Gaming Control Board Curaçao, OGL/2006/3687/838

Review time

52 hours

Deadline

Before the first withdrawal

Questions

[email protected]

Minimum age

18+

At The Upload

Work Through The Check In One Sitting

Useful the moment the verification window opens on your screen and a payout is waiting.

The List Comes First

A prompt appears in your account asking for papers; open that area and read the list before you send anything. Each line names what the team needs from you.

Flat, Lit, Whole

Photograph your photo ID flat on a table in daylight, with all four corners inside the frame. Glare and shadow are the usual reasons a copy is sent back.

Mask The Middle Digits

Payment card images are needed too: show the card face with the middle digits covered. Keep the first six and last four visible so the team can match it to your deposits.

While The Review Runs

Nothing more is asked while the review runs, and the team answers within 52 hours. Check your inbox then rather than sending the same papers twice.

Four Papers

Send The Right Papers The First Time

Worrying about which paper goes where is the most common reason players stall here.

Photo ID

ConfirmsYour name and age

Must showFull face, all four corners, valid date

Proof of address

ConfirmsWhere you live

Must showYour name and address, dated recently

Payment card image

ConfirmsThe card you pay with

Must showCard face, middle digits covered

Why Did Your Document Come Back?

The Bill You Still Have. A bill dated months back no longer proves where you live, so the address cannot be matched to your account today. Send a bill from this month or last Check the address matches your account details

Can They See The Name? The shot shows glare across the print or a trimmed corner, so the checker cannot read the name or expiry date. Lay the card flat in daylight Fit all four corners in frame

Photograph The Paper Itself. A banking app screenshot hides the texture and edges the team checks, so it reads as an edited file. Photograph the paper document itself Send the photo to [email protected]

Why Would A Licensed Site Want This?

A note on the funds screen points to the licence held by Run4win Casino N.V. under the Gaming Control Board Curaçao, which requires the team to trace where gambling money comes from; it is a routine step applied to many accounts, not a suspicion aimed at you.

Depending on your case, the list below shows what may land in the request.

Recent bank statements
Payslips from your employer
Tax records for the year
A letter confirming your salary
Proof of a property sale

Right Before The Payout

The Moments A Check Lands On Your Account

This block shows which four moments bring the request and why each one is timed that way.

Link It To Your Name

A card or wallet you have not used before appears on the deposit screen, so the team confirms the account behind it belongs to you.

First Cash-Out Pause

On the cash-out screen, your first payout queues the full identity and address set, because the licence requires the check at the latest before money leaves.

Why This Size, Why Now?

A figure far above your usual pattern flags on the payments screen, and the team asks for the source of the funds behind it.

Higher Cap Review

A higher cap on the limits screen brings a fresh look at affordability, so the team asks for papers that show your income.

Reader Questions

What Should You Know Before Sending ID?

Run4win Casino keeps these answers short, the same way our review team keeps its requests specific.

Does the payout wait until you have sent your ID?+

Yes, the first cash-out is the latest point at which the check must be finished, and it will pause there. Registration or a first deposit can bring the request earlier, so sending the trio ahead of time keeps the money moving.

A photo came back unreadable, so what earns approval?+

Blur, glare and cropped corners are the usual culprits. Retake the shot in daylight with the whole document flat and all four edges inside the frame, then reply to the note the team left rather than starting a new upload.

Can a verified player expect another document request later?+

Usually the file is closed for good once it clears. A changed address, a new card or an unusually large cash-out can bring a fresh request, and the team will say which paper it needs and why.

How do you capture the page if your phone is the only camera?+

Hold the handset still above the paper, let the lens focus and avoid the flash, which washes out the fine print. A plain tabletop behind it helps the edges show. The upload accepts pictures straight from the phone gallery.

Your surname changed after marriage, so how does the file match up?+

Send the identity paper that carries the new name, plus the certificate that links the two. The review team compares them so the account and the bank details line up, and the note can be short.

Why does the team need to know where your money came from?+

This is a routine part of the license against money laundering, asked of many players and aimed at nobody. A payslip or a bank statement showing the source is usually enough, and the request is not a suggestion of wrongdoing.

Which regulator licenses the casino, and under what number?+

The Gaming Control Board Curaçao licenses Run4win Casino N.V. under OGL/2006/3687/838. Questions about the check itself can go to [email protected], and the team answers around the clock.